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Good day, Whenever we try to tokenize test cards found on <https://developers.tabapay.com/reference/international> for Canadian PULL transfers, the GetCard query doesn't return an object for AVS PULL or PUSH and whenever we try to create an account from the token of said card we receive an empty accountId response. Please assist.

Hello team TabaPay, We're seeing errors when doing pull transactions in Sandbox against test cards and are not sure why. Request ```json { "referenceID": "240128TR64ySLoY", "type": "pull", "accounts": { "sourceAccount": { "card": { "token": "80W8U4HGy6rri2R..." }, "owner": { "name": { "first": "Sami", "last": "E" }, "address": { "zipcode": "94110", "country": "840" } } }, "destinationAccountID": "AAgoNTEEAUbkxhzYQTDWlw" }, "amount": "12.00", "currency": "840", "memo": "convfee=2.00", "softDescriptor": { "name": "Foo", "address": { "line1": "123 Pacific Ave", "line2": "", "city": "San Francisco", "county": "UKN", "state": "CA", "zipcode": "94133", "country": "840" }, "phone": { "countryCode": "1", "number": "4157073123" }, "email": "[email protected]" } } ``` Response ```json { "SC": 207, "EC": "3C5E9E00", "transactionID": "Ch0IGZsUCUPT-A5VO1-gGA", "network": "MasterCard", "status": "UNKNOWN", "errors": [ "000E7740", "21005843" ] } ``` Any clues would be great help. Btw, we're using test cards from here: <https://developers.tabapay.com/reference/sandbox-test-cases-and-cards>, a lot of which are failing in usage. Thanks!

Good day, according to the documentation, <https://developers.tabapay.com/docs/canadian-cross-border-transactions>, some additional fields are needed for Canadian PUSH transfers. Are there any **mandated** properties for PULL transfers? Thanks.

Hello Team TabaPay 👋 We have customers that have a number of DBA's (do business as) using the same EIN. We've as such, created different SubClients for each DBA. Question is, on the TabaPay side, is there a distinction made? Do all SubClients with the same EIN get grouped as one when it comes to accounting? When it comes to generating 1099's end of year, does TabaPay generate one 1099 for them all? If all same EIN SubClients get grouped into one, shouldn't TabaPay perhaps make EIN's unique per tenant, and disallow creation of SubClients using non-unique EIN's? Thank you!

Sent loan deposit to customer but customer claims never received it. Bank statements were provided and Plaid connection as well to confirm no funds were received. Is it possible the customer entered the incorrect card number and funds were sent elsewhere?

Hello team TabaPay 👋 In pushing a transaction of $10, & marked $1 for convenience fees. We take out $11 from their SubClient account. Now if the push transaction failed for whatever reason. The $10 is then refunded to our account. What happens to the $1 convenience fee? Is it refunded as well or not? Is there a way to control this behavior either way? Best!

Does tabapay do the reversals? and if you do, how does the process work?

Hello team- If the pre authorization is not run, will the payment transaction be cancelled?

Hello team TabaPay 👋 Question, we're seeing a number of \[Resource Statuses](<https://developers.tabapay.com/reference/resource-status>) when it comes to reversing a Transaction: - REVERSAL - REVERSED - COMPLETED 1. Do the statuses go in that order post execution? 2. What's the timeframe we can expect it to complete? (Same day, next day?) 3. How common is it for a reversal not to go through? What are the factors that play to stop it from going through? Thank you!

What is a sub-client and how do i use it?