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Holiday Freeze Schedule
| Thanksgiving | |
|---|---|
| Soft Freeze | Monday, Nov 23 – Wednesday, Nov 25 |
| Hard Freeze | Thursday, Nov 26 – Friday, Nov 27 | Christmas & New Year's |
| Soft Freeze | Monday, Dec 21 – Tuesday, Dec 22 |
| Hard Freeze | Wednesday, Dec 23 – Sunday, Jan 3 |
Soft Freeze
- New client onboarding is paused (no production credentials issued)
- Non-urgent change requests may take additional time to process
Hard Freeze
- New client onboarding remains paused
- Only critical changes will be processed
24/7 production support remains fully available and unaffected during all freeze periods.
Updated 8 days ago
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