User Permissions

Permissions can be granted by admin users as they create and manage other team users.

As an admin user, you can the grant any of the permissions you have enabled for your admin level. For example, if you're an "Admin" with all permissions, you can assign various permissions to a new user (Admin User B). However, Admin User B will only be able to grant the permissions they received to another new user (User C).

How to Grant User Permissions

  1. Log in to the TabaPay Portal and select Users.

    The Users page appears.

  1. Select the Actions dropdown on the desired user row, and choose Edit User.

    The User menu appears.

  1. Edit the user's permission by selecting or deselecting any of the permissions options.
  2. Scroll within the Permissions section and to find each of the subsections.
  3. Check/uncheck the user’s permission as needed
  4. Click Save to save and update the user’s permission.

Data Permissions

Data permissions allow administrators to control what information portal users can access. This ensures each user only sees data relevant to their role and prevents unauthorized access to sensitive or restricted information.

Every data field in the Portal is assigned to a specific permission group, and users must have the corresponding permission to search, filter, or view those fields.

Permission Categories

General Access Data: Standard data that is automatically available to all users.

PII Data: Sensitive personally identifiable information that requires elevated permission. Only users granted this permission can search, filter, and view PII fields.

  • Examples: Cardholder or account holder first name and last name, address, account number, phone number

Masked Data Handling

Some data fields, such as PII data fields, are masked for security purposes.

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View Unmasked Data Permission

To request access to the View Unmasked Data permission, please contact your organization’s admin. Your admin can then submit a request to [email protected].

Users must have the View Unmasked Data permission to see the full, unmasked value of a field. Without this permission, the Portal will display masked versions of the data.

Transactions

  • View Transaction Summary: Allows viewing of transaction summaries, including total counts, amounts, and limits for Pull and Push transactions.
  • View Transaction List: Enables access to recent transactions and their details.
  • Search Transactions: Grants the ability to search for transaction details.
  • Create Pull/Push Transaction: Allows creation of Pull or Push transactions.
  • Create Payment Request: Allows the creation of a payment request.
  • Void/Reverse/Refund/Delete Transactions: This enables the user to perform these actions on transactions, visible through a specific button on the transaction details page.

Reports & Invoices

  • View Reports: Users can view and download reports.
  • View Invoices: User can view and download invoices.

Manage Users

  • Create Users: Enables creating new users, setting their permissions, and sending invites.
  • Edit Users: Allows modification of user permissions.
  • Delete Users: Grants the ability to remove a user's access from the portal. This only removes the user’s access, it does not delete the user’s data.
  • View User Activity: Users can view the activities of portal users.
  • Export User List: Enables exporting the user list.
  1. Select Save when you are done, selecting/deselecting the correct options.

Note: Users with any "Manage Users" permission can view and search the user list. Without these permissions, the "Manage Users" section under settings will not be visible.

List of All Permissions

View All Permissions
CategoryPermissionDescription
Data PermissionsView PII Data (such as name, address, phone number)

User can view data classified as PII across all features in the portal (for example: name, address, phone number, bank routing number, bank account number).

Some of these fields are masked by default; to see full values, the user must also have the View Unmasked Data permission.

View Unmasked Data (such as full card number, full account number)User can view unmasked values for supported data fields across all features in the portal (for example: full card number, full bank account number, and other PII where applicable).
Feature PermissionsView Transaction Summary

User can view the Analytics Dashboard Overview page.

Note: The settlement volume line graph additionally requires the View Reports permission. Without View Reports, the settlement volume line graph is hidden.

View Transaction ListUser can view the Transactions table.
Search TransactionsUser can apply search and filters to the Transactions table.
Void/Reverse/Refund/Delete TransactionsUser can void, reverse, refund, or delete eligible transactions (for example, reverse a pull and completed transaction, subject to business rules).
View ChargebacksUser can view the Chargebacks table on the Transactions page.
Search and Filter ChargebackUser can search and filter chargeback table on the Transactions page.
View AdjustmentsUser can view the Adjustments table on the Transactions page.
Search and Filter AdjustmentsUser can apply search and filters to the adjustments table.
View AVSUser can view the AVS table on the Transactions page.
Search and Filter AVSUser can apply search and filters to the AVS table.
Create Payment Request

User can create payment request links in the portal and send them to clients to collect payments.

*Note: only applies to clients who are enabled for this feature.

View ReportsUser can view and download all reports on the Reporting page.
View InvoicesUser can view and download all invoices on the Invoices page.
View Account Balances and Details

User can view the client account balances at CRB.

*Note: only applies to clients who have a subledger account at a select partner bank.

View Account Number

User can unmask and view the full account number of their CRB account.

*Note: only applies to clients who have a subledger account at a select partner bank.

User1

User can view and search the Transactions table by the user1 (custom) field.

Note: Only applicable to clients who pass in User1 (custom) value in Create Transaction API.

User2

User can view and search the Transactions table by the user2 (custom) field.

Note: Only applicable to clients who pass in User2 (custom) value in Create Transaction API.

User3

User can view and search the Transactions table by the user3 (custom) field.

Note: Only applicable to clients who pass in User3 (custom) value in Create Transaction API.

User Management PermissionsCreate UsersUser can invite and create new users in the portal.
Edit UsersUser can edit an existing user's profile details and permission settings.
Delete UsersUser can remove another user's access to the TabaPay portal.
Export User ListUser can export a list of all users from the Users page.
View User ActivityUser can view the Activity Log tab in the user details panel.
Manage Subclient Users

User can view the Users page at the subclient level.

Note: This permission is required to perform other user-management actions on that page (for example, edit users, delete users, export user list).