Mastercard

Exception Code

Exception Description

4515

Cardholder Denies Transaction Finalized

4807

Warning Bulletin File

4808

Requested/Required Authorization Not Obtained

4812

Account Number Not on File

4831

Disputed Amount

4834

Duplicate Transaction

4837

No Cardholder Authorization

4841

Cancelled Recurring Transaction

4842

Late Presentment

4846

Correct Transaction Currency Code Not Provided

4849

Questionable Merchant Activity

4853

Cardholder Dispute: Defective/Not as Described

4854

Cardholder Dispute: Not Elsewhere Classified (U.S. Region Only)

4855

Goods or Services Not Delivered

4859

Services Not Rendered

4860

Credit Not Received

4863

Cardholder does Not Recognize: Potential Fraud

4870

Chip Liability Shift

4871

Chip/Pin Liability Shift

4999

Domestic Chargeback Dispute (Europe Region Only)


Did this page help you?