Chargebacks (Daily)

The Chargebacks Report lists all cases opened in the past 150 days and their current status. For most case types, the merchant receives a provisional credit at the time of representment (ie when the merchant’s evidence is submitted to the network/issuer to dispute a chargeback case). This means that when a chargeback case reaches its final status funds may not move because the merchant has already been credited, hence the importance of referring to the Chargeback Status Mapping table for the Chargebacks reports.

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Chargeback Status Mapping Table
Please access it here.

The primary unique data point that will be found in the Chargebacks Report (and not the Exceptions Report) is the action status of “Documentation Received” (which reflects that TabaPay has received evidence from a merchant for a specific chargeback case)

Cases will drop off the Chargebacks Report 150 days after the exception date.

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Report Names
If you are configured to receive reports at the ISO level, the file name format will be: ISO_YYYYMMDD_reportname (e.g. 1234_20251017_reportname.csv)
If you are configured to receive reports at the MID level, the file format name will be: ISO_MID_YYYYMMDD_reportname (e.g. e.g. 1234_321_20251017_reportname.csv)

Position	Field	Description
1	ISO	4-Digit ID assigned by TabaPay
2	MID	Merchant ID (Identifies a specific program/merchant under the ISO)
3	Merchant Reference ID	referenceID sent by the merchant in the Create Transaction API request
4	Original Transaction ID	transactionID sent by TabaPay in the Create Transaction API response
5	Exception ID	Unique reference number generated by TabaPay for each chargeback case; must be used as the name of the evidence document.
6	Exception type	CHARGEBACK REPRESENTMENT
7	Exception Code	Network-specific reason code that identifies the evidence the merchant must provide to win the case.
8	Exception Description	Description corresponding to the network Exception Code
9	Exception Date	Date exception (chargeback) posted
10	Action-Status	Indicates the status of the chargeback based on the movement of funds and logs the date the corresponding evidence document is uploaded by the merchant to TabaPay.
11	Status Date	Date of most recent change in Action Status
12	Days Open	Days since last movement of funds
13	Network Transaction ID	Acquirer Reference Number (ARN)
14	Original Creation Date	Date/Time (GMT) original Transaction Request was created
15	Original Processed Date	Date/Time (GMT) original Transaction processed at the Network
16	Original Transaction Type	Purchase Purchase-Chargeback
17	Exception Source	If "Exception type" = CHARGEBACK, exception source = Settlement If "Exception type" = REPRESENTMENT, exception source = the exception network
18	Exception Destination	If "Exception type" = CHARGEBACK, exception destination = the exception network If "Exception type" = REPRESENTMENT, exception destination = Settlement
19	Exception Network	Network card scheme.
20	Last 4	Last 4 of beneficiary card (add “0s” in front of number if less than 4 digits)
21	Original Settled Amount	Original transaction amount
22	Exception Settled Amount	Amount disputed by cardholder. May differ from the Original Settled Amount in the case of a partial chargeback or due to differences in the exchange rate.
23	TabaPay Fee	TabaPay Fee for the chargeback
24	Network Fee	Network Fee for the chargeback
25	Interchange	Interchange for the chargeback
26	Memo	`memo` passed in the Create Transaction request.
27	CB ID	Case ID assigned by the card network.
28	Firstname	First name
29	Lastname	Last name
30	Network ID	Transaction ID assigned by the card network.
31	PAR	29-character Payment Account Reference. See here for more information about PAR. Can be null
32	MAC	2-character Merchant Advice Code (MAC). Relevant for MasterCard transactions only. See here for more information about MAC Can be null