Multi-Factor Authentication (MFA) is a security process that requires users to provide two or more verification methods to access a resource. These methods may typically include a password, phone, and security code, or key, etc.

You can enable MFA using email or authenticator app for your users.

How To Enable MFA

The TabaPay portal has two MFA options that can be enabled. After logging in with your username and password, you will be prompted to select an MFA option.

1. Email: The Email MFA option will send a one-time passcode (OTP) to the your user login email.
2. Authenticator App: If you have an Authenticator App like Google Authenticator configured, you can use the generated 6-digit code to log in to the website.

Contact TabaPay for questions.

Change MFA Method

If you are logging in after you have surpassed the initial MFA prompt, you can do the following:

1. Click the your TabaPay Portal account icon at the top right
2. Select My Account
3. Under Multi-Factor Authentication Settings, select Enable for Authenticator App or Email.
4. If you select Enable for Authenticator App, the QR code will appear.
5. Open up your authenticator app, and scan the QR code.
6. TabaPay should be added to your authenticator app.
7. Input the 6-digit MFA code.
8. Select Enable Authenticator.

Change the Authenticator App

1. If you need to change the type of authenticator app you can follow the first two steps under Change MFA Method.
2. In the Authenticator App row, select Reset.
3. Go to your current authenticator app, input the 6-digit MFA code.
4. The prompt to scan the QR code appears again.
5. Open up your new authenticator app, and scan the QR code.
6. TabaPay should be added to your new authenticator app.
7. Input the 6-digit MFA code.
8. Select Enable Authenticator.

Note: The 6-digit MFA code on your old authenticator app will no longer work once you switch to the new one.