TabaPay Self-Service KYB Solution

TabaPay Business and UBO Data Overview


• TabaPay uses authoritative, validated sources to build our entity records. This unique approach enables us to more accurately verify businesses across US industries and geographies, compared to legacy providers.
• TabaPay provides visibility into the data sources we use to build the business entity records and generate our matches.
• By streamlining flows with data consolidation and verifications across businesses and individuals all in one place, our customers can convert more businesses within their KYB process.

Data Sourcing Process

• TabaPay collects data from hundreds of sources, including public government records at the federal, state, and local levels. These include each state’s Secretary of State and professional licensing divisions, IRS, SBA, SEC, and several more. We combine this data with proprietary information from industry leading business data providers and a company’s digital footprint.

Trustworthiness of Data

• TabaPay leverages a unique, hybrid approach to data collection and entity resolution to maintain a high level of accuracy and freshness of data. We combine online (digital footprint) sources with offline (authoritative public records) and this allows us to have extremely broad coverage of US businesses relative to any other traditional provider.

KYB Streamlined Flow


TabaPay KYB Templates

We strongly recommend TabaPay Clients to use TabaPay guided templates for KYB for various types of businesses e.g. SMBs, high-risk merchants, etc.

The TabaPay Compliance team will craft the ideal flow for your subclients based on your unique needs.

Onboard more businesses, faster with seamless KYB

  1. Build any KYB-KYC flow - from collection to verification and manual review
  2. Screen and verify any business or individual you work with automatically
  3. Convert more businesses with a best-in-class onboarding flow

KYB Verification Processes

TabaPay KYB and Onboarding


Getting Started with Sub-Client KYB

TabaPay Clients must work with TabaPay Compliance teams to get started on Sub-Client KYB processes using templates designated for their business needs.

After a successful KYB flow, TabaPay Clients can invoke Subclient API to create the subclient within the TabaPay system.

ATabaPayWorks with Client to enter Client Information into KYB Tool
BTabaPay KYB ToolClient receives access to their KYB environment. TabaPay Compliance design KYB templates for various types of businesses - SMBs, high-risk, medium to large enterprises, etc. This KYB link provided will take the subclient to a unique KYB session. For more information on KYB Templates.
CClient (using TabaPay KYB Tool)Client enter Subclient(s) Information to start KYB.
DSub-ClientSubclient gets link to enter their information. Subclient receives link in the email address to enter their information for KYB. This creates a KYB Inquiry session. Inquiry sessions correspond to a single method the customer uses to access the KYB inquiry. If you want to let an end user continue an Inquiry that they have lost access to (e.g. because the Inquiry expired, or they lost the link), you can resume the Inquiry, then create and send them a one-time link (OTL). But for this, you must contact TabaPay Compliance. This one-time link takes the user back to where they left off in the Inquiry. For security purposes, Inquiries will expire and no longer be accessible by end users after 24 hours. Expired KYB Inquiries can be resumed by emailing TabaPay Compliance to request resuming of an expired KYB inquiry link. Resumed inquiries will expire again after 24 hours.
E1TabaPayGets notified when subclient info is submitted.
E2Client (using TabaPay KYB Tool)Gets notified when subclient info is submitted
FTabaPayDecides how to proceed with the subclient based on KYB results. KYB rules decides how to proceed with the subclient KYB verification and whether to approve or not. For instance, if the flow requires more information, the template may allow for that like this.
GTabaPayFinal decision for the information is made based on KYB templates and rules TabaPay Compliance designed for the TabaPay KYB Inquiry.
HClient (using TabaPay KYB Tool)Gets informed of Failed Reviews
IClient (using TabaPay KYB Tool)TabaPay informs the client to proceed with Subclient API integration for fully verified subclients
JClientClient invokes Subclient API to onboard subclient into TabaPay system so they can be boarded for transaction processing within TabaPay.

KYB Templates

Inquiry templates house the configuration for a single use case by defining the screens, verifications, decisioning, and theming. An inquiry template version snapshots an instance of the configuration that could be live in production for your customers.


TabaPay Compliance provided Templates

TabaPay Compliance designs pre-defined templates for your business. These templates cannot be altered in order to fully comply with your Sponsor Bank requirements.

Each template includes the fields presented to the Sub-Client to be entered.

KYB Inquiry Session

KYB Inquiry sessions correspond to a single method the customer uses to access the inquiry. Performing a device handoff when the customer does not have camera access and needs to capture an image will create a new session using the second device.

Inquiry sessions are not the same as a device -- a single device may have many sessions, but one session is tied to one device.

Session Tokens

Session tokens are JWT representations of inquiry sessions that are used to access pending inquiries. In browser-based flows, session tokens are stored in session storage, which is local to the current browser window. If a user closes a pending inquiry and reopens it in a separate browser window, they will lose their session token and see a 'Session expired' error. They will be unable to continue the inquiry without creating a new session token or generating a one-time link.

Session Expiry

When an inquiry session is created, its expiry time is set to match the inquiry's expiry time. For more information, see Inquiry Expiration.

Note that modifying the inquiry's expiry time (e.g. by resuming the inquiry) will not change the session's expiry time.

Inquiry Expiration

For security purposes, Inquiries will expire and no longer be accessible by end users after 24 hours.
Expired Inquiries can be resumed. Resumed inquiries will expire again after 24 hours. Please contact TabaPay Compliance if you wish to resume an inquiry.

Illustrative KYB Flows

This section provides a sample of KYB flows based on verification results.

Happy Path

Failure Path

Need More Info Path

Configurations for KYB

Please work with TabaPay Compliance to customize the KYB experience for your subclients to insert your logo to the KYB screens for your subclients.

KYB Status

TabaPay KYB inquiry wraps a single interaction with your customer through a single use case. KYB for Subclients change statuses when:

  1. Your customer proceeds through their inquiry: starting a verification or completing the flow.
  2. Post-inquiry workflows apply business logic to automatically decision the inquiry or mark for manual review.
  3. Your organization members manually change the status of an inquiry.
  4. The inquiry expires.

Browser & Device Support

The TabaPay KYB Inquiry flow has full support for the web browsers listed below. Modern mobile browsers are supported, including most iPhone and Android devices.

Camera resolution

For the best capture experience, a camera with resolution of at least 1920 x 1080 should be used.
Cameras with resolution lower than 640 x 480 are not supported; users will be prompted to upload images directly instead, if this is enabled on your template.

Camera permissions

Some individuals may have trouble going through a verification that requires the on-device camera IF their browser has restrictive default camera permissions or they have accidentally or intentionally blocked access to their on device camera and/or have blocked all video autoplay.
If they are seeing a black screen when trying to use the camera, then please indicate to the individual to double check their camera permissions and autoplay permissions.
Browser Camera and Autoplay settings should be: "Ask when a site wants to ..." rather than "Blocked".
Your website also cannot be in their "Block" list.

Common KYB Issues

Please contact your TabaPay Compliance representative if you run into any of these issues: